Knowledgebase

Add a New Email Account

1. Open the Gmail app and navigate to the Settings section.
2. Tap Add account.
3. Tap Personal (IMAP/POP) and then Next.
4. Enter your full email address and tap Next.
5. Choose the type of email account you will be using.
   • POP3 will download the emails from the server and store them on your phone.
   • IMAP will store the emails on the server and show a cached copy on your phone. IMAP is best for most cases.
   • Exchange is not supported because it requires a Microsoft Exchange server.
6. Enter the password for your email address and tap Next.

Incoming Server Settings

1. Username: Enter your full email address
2. Password: Enter the password for your email account
3. Server: This is your domain name preceded by "mail." like mail.example.com.
4. Port and Security Type:
   
   If you're using POP, choose either:
    

   POP	Secure
   Port	995
   Security Type	SSL/TLS (Accept all certificate)
   POP	Insecure
   Port	110
   Security Type	None

   
   If you're using IMAP, choose either:
    

   IMAP	Secure
   Port	993
   Security Type	SSL/TLS (Accept all certificate)
   IMAP	Insecure
   Port	143
   Security Type	None

Outgoing Server Settings

Once the settings are entered, tap Next.

1. Select Require Sign-In.
2. Username: Enter your full email address
3. Password: Enter the password for your email account
4. Server: This is your domain name preceded by "mail." like mail.example.com.
5. For SMTP Port and Security Type, choose either:
    

   SMTP	Secure
   Port	465
   Security Type	SSL/TLS (Accept all certificate)
   SMTP	Insecure
   Port	26
   Security Type	SSL/TLS (Accept all certificates)

Account Options.

Once the settings are entered, tap Next.

1. Email Checking Frequency: Set how often you would like your device to check for new emails.
   Note: The more regularly your device checks for new emails, the more it drains your battery.
2. Notify me when email arrives: Leave this checked if you would like to be notified of new emails.
3. Sync email from this account: Leave this checked if you want the email to be checked automatically.
4. Tap Next.